ледяное казино заблокировало меня (Страница 4)

That is a very serious thing to say. What have you done after that? Can you raise it to a higher authority considering the amount?

Jaroslav, is my case difficult?

I simply appealed against the decision once again, the moderator must be on vacation and hasn't replied, and I haven't done anything else for the casino guro, nor is there any point in being on vacation 😅

Now I'm reporting it to the regulator, I don't know what else to do.

Eu simplesmente recorri da decisão mais uma vez o moderador deve estar de férias não respondeu e por aqui pelo casino guro não fiz mais nada nem adianta está férias ainda 😅

Agora participação ao regulador já fiz não sei o que fazer mais

It's hard to say; sometimes a casino won't forgive even a single mistake, and it depends on how they choose to handle the situation. In other cases, the casino might turn a blind eye. The point is that if the Terms state that VPNs are not allowed, then simply turning one on and accessing the site with it constitutes a violation of the rules. 

However, we also try to distinguish whether it was intentional and the player wanted to circumvent something at the casino, or conversely, it wasn’t intentional, and the player didn’t want to gain any unfair advantage over other players and the casino.

So I think it will be judged based on that, but we can’t influence how the casino will react.

My case has been resolved and I got my account back and all my money. I have successful withdrawls as well.

I cant thank CasinoGuru enough for helping me through this.

May you guys help more people like me.

Regards to Ms. Veronika and Michal. V.

Thanks again!

You're more than welcome. I hope something like this doesn't happen again so you don't run into any problems either. I'll be rooting for you in your next sessions.

Good luck, and have a nice weekend.

Hello bro my issue has been resolved. I did get my winnings as well. I think it is a case by case scenario. I hope you would still get your money. All of it because its yours.

I'm glad I didn't and won't get casino guro on their side my moderator is very weak he hasn't answered any of my emails and has been on vacation longer than analyzing the FACTS I submitted

Fico contente com isso ainda bem eu não recebi nem vou receber casino guro ficou do lado deles o meu moderador é muito fraco não respondeu a nenhum email meu e esteve mais tempo de férias do que analisar o FACTOS que entreguei