SapphireBet Casino — общее обсуждение

They might have some issues with the payment provider and they originally thought that they can fix it soon, but it doesn't mean they're a bad casino to be honest.

Which countries does 888stars i sapphirebit casino belong to?

Hello, I moved your post to the casino you mentioned.

Do you want to know where the owner of both casinos is registered to or rather where the casino is licensed, please?

You can find info about the license here. You can also see that the owner is: Hermes Consulting Company N.V.

Feel free to check 888stars as well.

Very good casino! Good Bonuses

Hello,

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A good casino) a fairly large selection of providers, a fast site, I did not observe any problems with payments. I haven’t found any cons yet, so I can recommend it safely)

Hello,

such good news! 🙂.

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I am having serious problems with SapphireBet's KYC process. They are asking for something that no other site asks for. They asked for a selfie showing the document and the screen of the device where their email was sent. It's difficult to do this in maximum quality with a notebook. I'm almost giving up and assuming I lost my deposit. They make the process very difficult.

Estou tendo sérios problemas para o processo de KYC do SapphireBet. Eles estão solicitando algo que nenhum outro site solicita. Pediram uma selfie aparecendo o documento e a tela do dispositivo onde foi enviado o e-mail deles. É difícil fazer isso em máxima qualidade com um notebook. Estou quase desistindo e assumindo que perdi o meu depósito. Eles dificultam muito o processo.

Hello, how long has the verification situation been going on ? Did you try to explain to the casino that it is difficult to do so that everything is clearly visible ? Also, have you tried to take such a selfie and if so was it rejected by the casino ? 

Let me know and we'll see if we can help.

I must admit that SapphireBet is one of my favorite and most trusted casinos. I'd never had a problem until a few days ago. I made a deposit on March 6th for $618 MXN, which was required to claim winnings I had previously earned from free spins. This deposit hasn't been credited yet. I've sent all the requested information, and they just keep giving me the runaround, saying it's being processed and could take up to 19 days... I don't understand why a deposit that's already been cleared by my bank can be complicated, especially since the deadline to claim the bonus I made the deposit for has already passed. I don't usually write casino reviews, no matter how bad they are, but I feel like the runaround they're giving me isn't going to work in my favor. I hope I'm wrong.

Debo admitir que SapphireBet es de mis casinos favoritos y de confianza. Nunca había tenido un inconveniente hasta hace unos días. Realicé un depósito el día 6 de marzo por la cantidad de $618mxn el cual era requisito para adquirir una ganancia que previamente había obtenido en giros gratis. Dicho depósito hasta el momento no se ha reflejado, he enviado toda la información que me solicitaron y solo me dan largas, que está en proceso y que podría tomar hasta 19 días... No entiendo lo complejo que puede ser un depósito que ya está liquidado por parte de mi banco, además de que ya venció el plazo para adquirir el bono por el cual realicé el depósito. No suelo, poner reseñas de casinos por muy malos que sean, pero siento que las largas que me dan no van a terminar a mi favor. Espero equivocarme.

I understand what you're going through, and when your bank sent the money, everyone expects it to be credited immediately. However, sometimes it can take a while, and even deposits can be delayed. If nothing happens in the next few days, even though you sent everything they needed, which confirms that you made the deposit and the money was sent, then definitely get in touch. I'd like to know how this will proceed.