Spinbara Casino — общее обсуждение (Страница 3)

At first, a withdrawal took 3 days. Now it takes 5 days, and that's no fun at the casino.

Am Anfang dauerte eine Auszahlung 3 Tage. Mittlerweile dauert es 5 Tage + so macht Casino kein Spaß

Perhaps a naive question, but does this specific casino offer players from your country any form of instant payment options? I'm trying to figure out which option could possibly be the easiest/quickest.

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Please share your tips as well, everyone. I'm confident that this is the most common concern when it comes to withdrawals.

PlayID (formerly FunID) was actually one of the fastest payout methods. You could download the app directly from the store and receive payouts there immediately—truly instant. Unfortunately, these days, even with PlayID, it takes a few days for the money to arrive. For me, it always arrived quickly at the beginning, but then it didn't arrive at all.

Currently, Revolut or Mastercard, or possibly crypto, seem to be the most reliable options. Revolut is usually faster (1–3 days), while Mastercard withdrawals can take 4–5 days but are generally received safely. Recently, however, there have been a few cancellations via Mastercard, so you have to be a bit careful there. Another important tip: If you want to withdraw via Revolut or other methods, you must also deposit using the same method, and then it should work.

PlayID (bzw. früher FunID) war tatsächlich mal eine der schnellsten Auszahlungsmethoden. Man konnte die App direkt aus dem Store laden und dort sofortige Auszahlungen empfangen – also wirklich instant. Inzwischen dauert es aber leider auch bei PlayID ein paar Tage, bis das Geld ankommt. Bei mir ist anfangs immer schnell und am Ende nicht mehr angekommen.

Aktuell scheinen Revolut oder Mastercard oder eventuell krypto die verlässlichsten Optionen zu sein. Bei Revolut geht es meist schneller (1–3 Tage), während Mastercard-Auszahlungen zwar 4–5 Tage dauern können, aber in der Regel sicher ankommen. In letzter Zeit gab es allerdings einige Stornos über Mastercard, also muss man da ein bisschen aufpassen. Noch ein wichtiger Tipp: Wenn ihr über Revolut oder andere Methoden Auszahlen wollt müsst ihr mit der Methode auch einzahlen dann müsste es klappen.

That's just wonderful, thank you very much.

Revolut was among my personal tips too. I'd like to say that you quite surprised me with such positive feedback on PlayID (formerly FunID) though.

It's pleasing to see you feel satisfied by using this service. Since this forum is more about expressing sort of general dissatisfaction, I do not usually come across good experiences with PlayID.

I'm glad I met you! 🙂

Hello everyone,

I'm contacting you with a problem. My bank has refused the withdrawal from this casino because it doesn't have a valid license in my country. The amount in question is €900. The money hasn't yet been returned to my player account. Will I get the money back so I can use a different withdrawal method?

Regards

Hallo zusammen,

ich melde mich mit einen Problem. Meine Bank hat die Auszahlungen dieses Casinos abgelehnt, da es in meinem Land keine gültige Lizenz besitzt. Es geht um 900€. Das Geld ist bis jetzt nicht zurück auf meinem Spieler Account gelandet. Bekomme ich das Geld wieder, sodass ich eine andere Auszahlungsmethode nutzen kann?

Regards

Hello Kellner!

Have you already tried contacting the support team?

Hallo Kellninho!

Hast du schon versucht das Support Team zu erreichen?

Hello LeeRock!

Yes, I've tried that several times. The person in charge told me he has no access to the financial transactions. They said the money usually ends up back in my player account, but they couldn't guarantee it 100%. They certainly couldn't give me a specific timeframe. I'm very worried that the money is gone, as my bank has flagged the provider as fraudulent.

Best regards!

Hallo LeeRock!

Ja das habe ich mehrfach versucht, hier sagte mir der verantwortliche, er habe keinerlei Zugriff auf die Finanz Transaktionen, man sagte mir zwar das Geld landet normalerweise wieder auf meinem Spielerkonto, 100% konnte man es mir aber nicht versichern. Einen Zeitpunkt konnte man mir schon garnicht nennen. Ich habe grosse Angst, dass das Geld weg ist, da der Anbieter als betrügerisch von meiner Bank eingestuft wurde.

Viele Grüße!

Hi, I think the money should normally be deposited into your gaming account, but I can't guarantee that 100%. I don't think I've ever come across a case where the bank kept the money. So give it a little time, and I believe you'll get it back so you can use another payment method. 

Have you already discussed with the casino which one you'll be able to use? 

Hello,

Thanks for the reply. I also don't think the bank will hold the money; I'm more concerned about the casino. I chose instant bank transfer for the deposit and bank transfer for the withdrawal. I've now created a Skrill account and made a €20 deposit. Could I use this method for the €900 if it's returned to my account?

LG

Hallo,

Danke für die Antwort. Ich glaube auch nicht dass die Bank das Geld einbehält, ich habe eher Bedenken bei dem Casino. Ich hatte zur Einzahlung sofort Überweisung gewählt und zur Auszahlung dementsprechend Bank Transfer. Ich habe mir nun ein Skrill Konto angelegt und damit eine Einzahlung von 20€ getätigt. Könnte ich diese Methode dann für die 900€ wählen, falls sie zurück auf mein Konto kommen?

LG

I think it should be possible, but of course the casino is best placed to answer this question. If it is necessary to verify the method in some way, then it may still be important, but you should then be able to withdraw using this method. 🙂

Unfortunately, after the casino credited part of my winnings (€700) back to my player account, they won't let me withdraw any more money. The withdrawal is blocked, and I'm being asked to wager the full amount again. This isn't fair, as the money has already been won 🙁

Leider lässt mich das Casino, nachdem man mir einen Teil des Geldes (700€) bereits zurück auf mein Spielerkonto gebucht hat, nicht auszahlen. Die Auszahlung ist blockiert und man wird aufgefordert die volle Summe erneut umsetzen zu müssen. Das ist nicht fair, da das Geld bereits gewonnen wurde 🙁

Okay, and why did they let you wager your money? What kind of wagering do you have there, and do you have to wager those 700? Did you try to change your payment method?

This is a regular online slot machine casino. I'm being asked to wager the entire amount again before I can withdraw, because the €700 credit is being treated as a new deposit, which isn't correct. I can't select a payment method.

Es handelt sich um normales Automaten Online Casino. Ich werde aufgefordert die volle Summe erneut umzusetzen bevor ich auszahlen kann, da die 700€ Gutschrift als neue Einzahlung gewertet werden, was ja aber nicht stimmt. Ich kann keine Zahlungsmethode wählen.

And what wagering they applied for you?

I saw you have open complaint so our team will try to do something in this situation and I hope it helps. 🙂

I'm not quite sure what you mean by "bets," could you elaborate?

Yes, but unfortunately, there's no real response at the moment. I'd even give up 5% of my winnings if Casino Guru could get me the money, so €45. Because all the funds that my bank rejected are now back in my player account (€900). However, a withdrawal is still not possible.

Best regards 🙂

Ich weiß nicht genau was Sie mit den Wetten meinen, könnten Sie das spezifizieren?

Ja aber leider wird hier auch nicht wirklich reagiert aktuell. Ich würde sogar 5% meines Gewinnes abgeben, wenn Casino Guru mir das Geld besorgen kann, also 45€. Denn mittlerweile sind alle Geldbeträge die meine Bank abgelehnt hat wieder auf meinem Spielerkonto (900€). Eine Auszahlung ist dennoch weiterhin nicht möglich.

Beste Grüße 🙂

Nowhere in the answer you replied to did I mention bets.

As for the "fee," you don't need you to give us anything even if we help you get your money.

We'll wait to see if the casino responds or what happens.

If you can't figure it out, we'll try to help.

Okay, the translation is acting up 😀

Regarding the wagering, I am asked to make the full payment once, i.e., €900.

Yes, unfortunately, the casino always gives the same answers: "It has been forwarded to the relevant department." However, nobody seems to genuinely want to help.

VG

Okay die Übersetzung spinnt 😀

Was das wagering betrifft werde ich gebeten die volle Summe einmal umzusetzen also sprich 900€.

Ja leider immer nur dieselben Aussagen seitens des Casinos. „Es wurde an die entsprechende Abteilung weitergeleitet." Niemand scheint mir allerdings wirklich helfen zu wollen.

VG

It's okay, sometimes it happens that the translator doesn't translate something correctly. 

Based on what you're saying, it's quite a lot. I'm really curious to see if there's another way to solve this, and I firmly believe there is.

You'll probably only find out about new things from the casino when they have them, but based on what they're telling you, that's not the case yet.

I'll keep my fingers crossed.🤞

Hello. I would like to contact casino guru regarding Spinbara Casino. I previously made a payment to you, but you haven't taken any action against this casino. I previously waited for my withdrawal for over 14 days, but it never arrived because I lost everything. I played at this casino again, won, and have been waiting for over three business days. Why can't you do anything about this? Their rules say within three business days, and this isn't the first time this has happened.