Vegasino Casino — общее обсуждение (Страница 21)

Hi, I made three withdrawals of €500, the first €500 on January 19th, another €500 on January 20th, and the last €500 on January 21st, but I still haven't received anything! As of today, January 25th, it's been 4 business days since my first withdrawal, but they haven't arrived! I've read many Vegasino reviews, and many are complaining... I wanted to know if this money will ever arrive or if I'm wasting my time! What should I do? I withdrew via bank transfer, and my account isn't currently requiring document verification.

Salve, ho effettuato 3 prelievi da 500€, i primi 500€ il 19 Gennaio, altri 500€ il 20 Gennaio e gli ultimi 500€ il 21 Gennaio ma non ho ancora ricevuto nulla! Ad oggi 25 Gennaio sono passati 4 giorni lavorativi dal mio primo prelievo ma non sono arrivati! Ho letto molte recensioni di Vegasino e molti si lamentano… volevo capire se questi soldi arriveranno mai o se sto perdendo tempo! Cosa fare? Ho prelevato tramite bonifico bancario e il mio account non richiede attualmente la verifica documenti.

Did you finally receive the withdrawals? Let us know, thanks.

Ti sono arrivati poi i prelievi alla fine? Facci sapere grazie

Hello, I saw the player reviews and I understand your concern.

let me put it this way: if there are no problems found, including breached rules or any other matter that would result in voiding the winnings, the casino pays. However, the withdrawals are not very smooth.

May I know whether those or some of those withdrawal requests were approved already?

Hi, no withdrawals have been approved yet. It's already been 5 business days (7 including the weekend)... absurd!

Salve, attualmente nessuno prelievo é stato ancora approvato. Ad oggi sono passati già 5 giorni lavorativi (7 con il week end)… assurdo!

Today is the 6th business day and no withdrawals have been paid! Can you please help me and report this? I'm very concerned.

Oggi é il 6º giorno lavorativo e nessun prelievo é stato pagato! Potete aiutarmi e segnalare per favore? Sono molto preoccupato

Hello, please be patient. Sadly, it is too soon for us to step in. Unless the casino says otherwise, I would consider it a very unfortunate delay. I know it is not very assuring, but patience is the key here.

We can stay in touch, of course; if the casino fails to pay out within the next week, my colleagues may act.

Hang in there, please.

Good evening, Casino Guru. I hope you can help me. I won around €6,000 on Vegas and I'm waiting for my first withdrawals of €500 and €200. I've been in the verification process for about 13 days. I hope you can help. I waited a long time to trust this casino, but I was wrong. Please help.

buonasera casino guru spero potrete aiutarmi❤️. ho vinto circa 6000€ su vegasino e sto aspettando i miei primi prelievi di 500€ e 200€ e sono in fase di verifica da tantissimi giorni circa 13 giorni. spero possiate intervenire ❤️ ho aspettato tanto per dare fiducia a questo casino ma invece mi sbagliavo. vi chiedo aiuto perfavore

I've been waiting for my blood sample for 13 days. Please help me.

sto aspettando il mio prelievo da 13 giorni perfavore chiedo il vostro intervento

I'm sorry, but you won't receive anything. This casino is a scam from a fraudulent site. Except for a few lucky cases, they don't pay out. I've been waiting for a week now, but nothing! There are people who wait for months, but nothing. Unfortunately, it's designed to make you win initially, then lose everything, deposit again, and then withdraw, and they don't arrive. I've seen a few people withdraw, all of them for very small amounts.

Mi spiace ma non riceverai nulla. Questo casino é una truffa di un sito fraudolento, salvo qualche caso fortunato non pagano. Anche io sono in attesa da una settimana ormai ma nulla! Ci sono persone che aspettano anche da mesi ma niente. Purtroppo é studiato per farti vincere all’inizio e poi perdere tutto e depositare ancora e poi quando prelevi non arrivano. Ho visto poche persone che hanno prelevato, tutti di importi bassissimi.

To wait this long for verification is really frustrating, right?

What is the reason for the delay, though? Do you know?

Our complaint team has already replied to your complaint, so hopefully there will be some movement soon.

Please answer some additional questions whenever possible.

Try to be more positive; your complaint is still waiting to get to the point where our team can intervene.

I don't understand why you have to wait two weeks to report a withdrawal when any online casino takes 3-7 days maximum! Today is the 7th business day and still nothing...

Non capisco perché dovete aspettare 2 settimane per fare la segnalazioone quando le tempistiche di qualsiasi casinó online per i prelievi sono di 3/7 giorni massimo! Oggi é il 7º giorno lavorativo e ancora nulla…

We have to wait 14 days before we can intervene in any complaint. It is according to our guidelines, and we make no difference, you know.

Hopefully you'll get your money before this timeframe passes, though.

Today is day 13 and I still haven't received any payments! I made my first withdrawal on January 19th for €500, the second on January 20th for €500, and the third on January 21st for €500! Can you still report it?

Oggi siamo al 13º giorno e non ho ricevuto ancora nessun pagamento! Ho fatto il primo prelievo il 19 gennaio da 500€, il secondo il 20 gennaio da 500€ e il terzo il 21 gennaio sempre da 500€! Non potete ancora segnalare?

Hello, I understand it's frustrating.

Yet, we do not actually report things here. Instead, our colleagues from the Resolution Center try to resolve the matter with the casino when the time comes. As you can see in the complaint, it is now your turn, because the time frame Romi mentioned earlier has passed. We are aware of that, don't you worry.

Kindly get back and update Karla; you can do so here 👈

She's ready to get involved.

Done!

Fatto!

I replied, but Karla still hasn't approved the message! It's been 16 days since the first withdrawal, and still nothing! No withdrawals received! But I'd really like to know if this casino has ever processed withdrawals over €100 from winnings, not deposits... because I have some doubts at this point...

Ho risposto ma Karla ancora non approva il messaggio! Ad oggi sono passati 16 giorni dal primo prelievo e ancora nulla! Nessun prelievo ricevuto! Ma io vorrei tanto sapere se questo casinó ha mai pagato prelievi superiori a 100€ derivanti da vincite e non da deposito.. perché ho dei dubbi a questo punto…

Day number 16, still no trace of any of my blood draws

Giorno numero 16, ancora nessuna traccia di nessuno dei miei prelievi

Please watch the timer on the complaint. Our team has to go through hundreds of complaints every day, so unfortunately it is really impossible to check every complaint each day.

Day 18: Still no withdrawals received from vegasino and the complaint is still being accepted by cssinoguru… fantastic…

Giorno 18: ancora nessun prelievo ricevuto da vegasino e il reclamo ancora viene accettato da cssinoguru… fantastico…