Winzter Casino — общее обсуждение (Страница 2)

All of us who have been affected should report Winzter Casino to Anjouan Gaming (the licensing authority on the island of Anjouan, Comoros) regarding their refusal to pay out our winnings and having blocked our account.

Vi alla som har blivit drabbats borde anmäla Winzter Casino till Anjouan Gaming (licensmyndigheten på ön Anjouan, Komorerna) angående att de vägrar betala ut våra vinst och har blockerat bårt konto

How do we do it, do you have an example?

Πώς το κάνουμε, έχεις κάποιο παράδειγμα?

It is important that your complaint is in English.

det är viktigt att ditt klagomål ska vara på engelska

Hi, I'm sure you have the same problem. According to what I saw in the complaint of the other player you are writing to, the casino did not reply for a week. Then the complaint with us will be extended for one more week and if they don't reply, then it will be closed and the casino will get black points and the safety index will be lowered.

So if you are interested, definitely lodge a complaint with us as well, the casino will be forfeited if they don't deal with the issue and other players will be alerted as well.

I hope it can be resolved somehow.🙁

Someone must be able to stop them! They can't keep doing what they're doing!! Who the hell got a license to run such a scam business! They must be reported to the police.

Nån måste kunna stoppa de ! De kan inte hålla på sånt som de gör !! Vem fann har get licens för att bedriva sånt verksamhet med bluff ! De måste anmällas över allt

I don't think the police will do much about it. Exactly what I'm talking about, and that is that if the casino doesn't address these problems, the safety index will only go down, and that's one of the ways to alert the players.

Hello. My name is Ioan Margarint and I live in Madrid, Spain. I recently opened an account at the Winzter online casino, where I deposited around €400 (more or less, I don't remember the exact amount) and increased my balance to €800. So far, so good.

The problems started when I decided to withdraw my money. They sent me the photos two or three times, saying they weren't valid, and asking for photos of online cards, bank statements, etc.

It kept saying it was under review for over two weeks, and finally it told me the account was verified correctly.

that my retirement is in the queue to be collected.

Suddenly he sends me an email saying that the transfer cannot be made and closes my access.

I wrote to him and asked him what happened to my account, and he gave me the usual explanation that it had some clauses and I didn't understand the reason. Anyway, I told him I was going to file a complaint and make public what happened to me. He sent me another email apologizing for the situation and said he would credit my account with €270 within 15 business days.

Please, I need some advice or I want to talk to other players who have had the same problem.

I don't want what happened to me to happen to others. My contact information is: [email protected]

Tel. +34642233681.

Thank you, best regards.

Hola.Mi nombre es Ioan Margarint y vivo en Madrid ,Espsña.Hace poco me abri una cuenta en casino on line Winzter,donde ingrese unos 400€ (mas o menos no recuerdo exaco) jugando y aumento saldo a 800€ .Hasta ahora bien.

Las problemas empiezo cuando decidi retirar mu dinero.Mandar 2,3 veces las fotos diciendo que no vale,pidendome fotos de tarjetas on line,extractos bancarios,etc.

Me ponia todo rato que es en revision mas de 2 semana y en funal me duce que la cuenta esta verificada corectamente y

que mi retiro esta en la cola para cobrar.

De repente me manda un coreo y me dice que no se puede hacer la transferencia y me cierre el acceso .

Yi le escribo y le pido que me diga que paso con mi cuenta y lo tipico que tiene unos clausas y no intendi el motivo.Total le digo que voy a denunciar y que voy hacer publico lo que me paso.Me manda otro coreo y me pide disculpa para la situacion y que me engresa 270€ en 15 dias habiles.

Por favor los pido un cosejo o quero hablar con otros jugadores que le paso lo mismo.

Quero que no le pase a otros lo que me ha pasado a mi.Mi datis de contacto son :[email protected]

Telf.+34642233681.

Gracias un saludo.

Hello, I imagine it must be a lot of stress for you, such a long verification and then the rejection.

Well, perhaps there is a chance to find some solution if you provide the exact explanation the casino sent you. The one you said included a capsule you did not understand.

In most cases, once we know why the casino acted like this, we may try to assess whether it was a fair decision.

Simply said, the more detail you provide right from the start, the better for the overall complaint progress.

I'd hope that once the complaint progresses a bit further, some clues emerge.

That's what he tells me.

By the way, it told me it was going to return around €270 that I played, but it only deposited €240, so I don't advise anyone to open accounts with Winzer because they don't pay out winnings.

Es lo que me dice .

Por cierto me aviza que me va a returnar 270€ mas o menos que jugue y me ingresa 240€,asi que no aconsejo anadie abrir cuentas en Winzer porque no paga las ganancias.

Oh, thank you. I see a mention about fraudulent activity, yet the first sentence includes "also," which may indicate that another part of the explanation was provided earlier in the email. Is that so, please?

Why does the casino believe you broke rules, very likely associated with some fraud attempts? Did you get anything else, please? Could it be related to the complicated payment options verification?

If the casino believes something like that happened, they usually close the account and void the winnings. On the other side, it would be great to have some hint so you can consider whether you are aware of such actions.

Without knowing the casino's perspective in full, we can only guess. Yet if you are willing to have this situation investigated by my colleagues, you are welcome to do so (if you only engaged in casino activities, no sportsbook rules involved):

https://es.casino.guru/quejas/enviar

What do you think?

They are scammers, stay away.

Είναι απατεώνες, μακριά

Hello. These annoying people who don't pay out winnings should have their businesses suspended and be fined until they stop deceiving players. Regards.

Hola.Estos cansinos que no paga las ganancias deberían que les suspenden la actividad y multas hasta que deje de engañar Alós jugadores.Saludos

Hi, could you please describe what happened to you at the casino? Maybe we could try to help if possible.

But for that I need more information.