Мистер Бет не проверяет мою учетную запись, и я не могу вывести свои деньги (Страница 6)

That's settled, verification and payment have taken place.

Thank you very much to them as well.

Hat sich erledigt, verfiuierung und auszahlung haben stattgefunden.

vielen Dank auch ihnen.

Great, I'm glad everything is sorted out. 🙂

Do you think you will stay here and play?

Hello everyone,

i have the same problem with mr.bet. They keep rejecting my documents for different absurd reasons (bad quality,etc).

i made a withdraw on 31 dec of aprox 800€. Ive withdrawn before with no problem. Since then they keep rejecting my documents.

the problem is that they require a photo of my credit card phisically. Only that i used an virtual revolut card for which ive sent them a pdf statement where its clear that ive used that card and also my address is there.

what should i do ? Where can i file a complaint ?

thank you in advance

Have you tried to confront them with this fact, though?

You should definitely try it and let us know their answer.

Hi Romi,

Im keep exchanging with them replies via email. Im uploading different pictures of my card id and of each one they say that the quality is bad, even tho its crystal clear, photo taken with iphone 13.

Thank you

Please try to upload only PDF files if possible.

If you are using a digital card, contact Revolut so they can issue a document proving that the card belongs to you.

Versuche möglichst nur PDF Dateien hochzuladen.

Wenn du eine digitale karte verwendest,wende dich an Revolut ,das die ein Dokument ausstellen welches belegt das die Karte zu dir gehört.

Yeah, I meant if you confronted them with the fact that you don't have the physical card, actually.