I've been waiting for my payment since July 24. On July 30—six days later—I was asked to upload my documents. Since then, I've only been told that my documents are still being reviewed and that I should be patient.



To me, this seems systematic and not as if you are actually willing to settle my winnings.



I'm open to the possibility that I'm wrong, but I've been playing at online casinos long enough and am registered with enough reputable casinos to be able to say that this is most likely a scam casino. Should my status change, I will, of course, update this thread accordingly.

Ich warte seit dem 24. Juli auf meine Auszahlung. Am 30. Juli – also sechs Tage später – wurde ich aufgefordert, meine Dokumente hochzuladen. Seitdem wurde mir nur mitgeteilt, dass meine Unterlagen noch geprüft würden und ich mich noch gedulden solle.



Für mich scheint das systematisch zu sein und nicht so, als ob Sie tatsächlich bereit wären, meine Gewinne abzurechnen.



Ich bin offen dafür, dass ich mich irre, aber ich spiele schon lange genug in Online-Casinos und bin bei genügend seriösen Casinos registriert, um sagen zu können, dass es sich hier höchstwahrscheinlich um ein Betrugscasino handelt. Sollte sich an meinem Status etwas ändern, werde ich diesen Thread natürlich entsprechend aktualisieren.

Account is frozen for no reason. After submitting several documents, the verification is repeatedly postponed even though there is currently an active bonus on the account. I am being deliberately kept waiting so that the bonus and my money are canceled. Absolutely not to be recommended and completely dubious.


//// Update: I want to update the whole situation. My case was reviewed by Askgamblers with a very, very competent and very fast employee who responded at all times and took extremely responsible and professional care of the entire situation. According to their statement, I will receive my entire winnings. If this turns out to be the case, apart from the aforementioned negative points I mentioned earlier, I can now also report very positively about the casino, thanks in large part to the employee who was always available to me during my complaint.

Account wird ohne Grund eingefroren. Nach einreichen von mehreren Unterlagen wird die Verifikation immer wieder nach hinten verschoben obwohl derzeit ein aktiver Bonus auf dem Account ist. Ich werde absichtlich hingehalten damit der Bonus und mein Geld gecancelt wird. Absolut nicht weiterzuempfehlen und komplett unseriös.


//// Update: I want to update the whole situation. My case was reviewed by Askgamblers with a very, very competent and very fast employee who responded at all times and took extremely responsible and professional care of the entire situation. According to their statement, I will receive my entire winnings. If this turns out to be the case, apart from the aforementioned negative points I mentioned earlier, I can now also report very positively about the casino, thanks in large part to the employee who was always available to me during my complaint.

Now waiting a MONTH FOR MY PAYMENT. If anyone is reading reviews here! Do not deposit at this casino! You will never get your money unfortunately.

Will gladly change the rating as soon as I receive my money, but unfortunately that will not happen.