Slotuna Casino — общее обсуждение (Страница 10)

Hi,

Yes, they paid me. It took 5 business days. 😊

I got my first withdrawal a week ago and I'm still waiting for the second one😏

Εμένα μου έβαλαν πριν μια βδομάδα την πρώτη ανάληψη και ακόμη περιμένω τις 2 ακόμα😏

Good day to you too! Though I imagine it could be even better given those circumstances... Well, you can lodge the complaint anytime you prefer, but it's fair to say that the CRC team provides each casino with 14 full days to pay out the money, because based on our experiences, decent casinos are able to resolve most issues within this time frame.

My hope is that this casino will not become an exception, of course. 🤞

Thank you very much for your interest!! I will then wait another week and then I will file a complaint!!!

Ευχαριστώ πολύ για το ενδιαφέρον!!θα περιμένω τότε ακόμη μια εβδομάδα και μετά θα προβώ σε καταγγελία!!!

Good morning, I've talked to them in the chat and they're still saying the same thing, saying to be patient a little longer, etc. Withdrawals are pending from 30/04/26 and 1/05/26, what do you suggest I do? Thanks!

Καλημέρα έχω μιλήσει μαζί τους στο chat και εξακολουθούν να μιλούν λεν τα ίδια να κάνω λίγο ακόμη υπομονή κτλπ οι ανάληψεις εκκρεμούν από 30/04/26 και 1/05/26 τι μου προτείνετε να κάνω,? Ευχαριστώ!

Good day to you. I was hoping the complaint wouldn't be necessary, but just as I described earlier: if the casino is not for any reason paying you out within 14 full days, I recommend filling out the complaint form. I'd say there is no reason for waiting longer when it comes to complaining.

You can start rightt now by following this green link 👈👈

I'll help you if you could use more details; just let me know, please.

It hasn't been 14 days and they've also told me how much since the 1st withdrawal on 4/5!!! but the other 2 are from 30/34 and 01/05 and they still haven't been processed? Should I proceed normally or wait until 13/5??? Thanks

Δεν έχουν συμπληρωθεί 14 μέρες και επίσης μου έχουν καταλάβει το πόσο από την 1 αναλήψη στις 4/5!!! απλά οι άλλες 2 είναι από 30/34 και 01/05 και ακόμη δεν έχουν διεκπαιρωθει? Να προχωρήσω κανονικά η να περιμένω έως 13/5??? Ευχαριστώ

Well, the way I see it, it's going to be 14 days very soon, at least for the first one. Since you do not sound very confident with the casino's poor explanations, maybe it is reasonable to consider the complaint. It takes at least a day for the request to be reviewed. It would be good to keep that in mind.

That's of course your call and there is nothing else I can offer.

Is it somehow better now?

Ok thanks I will file a complaint.

Οκ ευχαριστώ θα κα κάνω καταγγελία

You are welcome. A few tips if I may:

It's quite easy to close the case once you have the money, so you don't need to hesitate with submitting the case at all.

And secondly, even if the money were to arrive partially today, for example, I would still keep the case open because each party, including the mediator and you, has 7 days to respond. This means that the initial time period of the complaint may also cover the other withdrawals, if I explain it clearly.