YoYo Casino - Выход игрока задерживается.

Hey

I have now been waiting 2 weeks for withdrawal

The casino has not paid to date.

Hei

Olen odottanut nyt 2 viikkoa kotiutusta

Kasino ei ole tähän päivään maksanut.

Dear Pivi69,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

If there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Hey

The casino finally paid the winnings to my account on Friday.

Hei

Kasino maksoi vihdoin ja viimein voiton tililleni perjantaina.

Awesome news, Pivi69. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.