BC.Game Casino - У иранского игрока есть неустановленные проблемы.

Dear MarMar,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with BC.Game Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

I am submitting my complaint in English with a translator

Hi

You have to help me

I have been an active member on the bcgame site for five years

I am a Persian speaker from Iran

The manager of the Farsi chat room was changed six months ago

The new manager banned me because of hostility and without reason

It restricted me for six months from September 4, 2023 to March 4, 2024

I waited six months and did not protest

Now, after six months, he replied to my email in the negative

Without any reason

I want to be active in the chat , rain ,tip

I have been active on the site for many years

I always followed the rules of the site

They gave false reports

Please talk to the site administrator

to remove me from the chat limit

Please

Today bcgame answered me again without any reason or evidence, I just want to know what I did wrong that the site made this decision.

Dear MarMar,

The casino may block your access to the chat anytime without any reason given and nobody can alter their decision. All I can recommend that if you are not satisfied with the casino, simply play in a different one.

We will be now closing the complaint for above stated reason.

Regards,

Nick